The era of "thou shall not use generative AI" has officially ended. According to legal tech experts, client attitudes have shifted from hesitation to active demand for cutting-edge technology.
In a recent episode of #betweenthebriefs, Eric Friedman joined hosts Joe Stephens and Adrian Cea to discuss how clients are now expecting state-of-the-art tech, rather than shying away from it. The conversation highlighted a pivotal change in the legal industry: generative AI is no longer a taboo but a necessary tool for efficiency and innovation.
Friedman noted that the client voice has evolved, pushing law firms and service providers to integrate AI solutions to meet modern expectations.