Starting a new job is both exciting and daunting. The initial three months can set the tone for your entire tenure. In a recent episode of the Unstoppable Success Podcast, host Jaclyn Strominger sat down with Neill Marshall, a veteran executive search professional with over three decades of experience, to discuss the concept of "earned authority" and how to navigate the critical first 90 days.
Marshall, co-founder of Health Search Partners, shared his journey from stumbling into executive search to building a firm that thrives on relationships. He emphasized that success in a new role hinges on understanding the needs of both candidates and hiring organizations. The key, he said, is to focus on building trust and demonstrating value from day one.
During the conversation, Marshall outlined several strategies for new hires:
- Listen first, act second. Resist the urge to make immediate changes. Instead, spend the first few weeks learning the company culture, team dynamics, and stakeholder expectations.
- Establish quick wins. Identify one or two small, achievable goals that align with your manager’s priorities. This builds credibility and shows you’re results-oriented.
- Invest in relationships. Schedule one-on-one meetings with key colleagues, direct reports, and even peers in other departments. Understanding their challenges earns you respect and allies.
- Communicate proactively. Regularly update your manager on progress without overloading them. Transparency builds confidence.
Marshall also highlighted the importance of "earned authority" — the idea that respect must be cultivated through actions, not assumed from a title. He shared examples of candidates who failed because they tried to impose their will too quickly, versus those who succeeded by humble collaboration.
For recruiters and hiring managers, the first 90 days are equally critical. Marshall advised them to provide clear onboarding plans, assign a mentor, and set measurable milestones. "The best hires are those who feel supported from the start," he said.
As the job market continues to evolve, the ability to transition smoothly into a new role remains a differentiator. Whether you’re an employee or an employer, investing in those first three months pays dividends for years to come.
Listen to the full episode on the Unstoppable Success Podcast.