Spirit Airlines has abruptly ceased operations and canceled all flights, leaving thousands of passengers scrambling to rebook or find alternative transportation. NBC News correspondent Kathy Park reported on Saturday that the low-cost carrier's sudden shutdown took effect immediately, with no prior warning to travelers.
"This is a nightmare for many," said Park. "Families headed to spring break destinations, business travelers, and others now face uncertainty."
The airline's website and customer service lines have been overwhelmed, with many passengers unable to get refunds or rebookings. The U.S. Department of Transportation has been alerted and is advising affected travelers to seek refunds through their credit card companies or travel insurance.
Industry analysts suggest the shutdown stems from financial struggles exacerbated by rising fuel costs and stiff competition. Spirit Airlines had been operating under bankruptcy protection for several months before the sudden closure.
Passengers are urged to check with their travel agents or airlines for rebooking options, and to file complaints with the DOT if needed.