Telstra Faces Compensation Questions After Nationwide Network Outage

Telstra has apologized for last week's nationwide network outage that left millions of Australians without service, but the company now faces tough questions about how it will compensate affected customers. The outage, which disrupted phone and internet services for hours, has sparked a parliamentary inquiry scheduled for later this week. Lawmakers are expected to probe the cause of the meltdown and demand accountability from the telecommunications giant. Customers who lost business or incurred costs due to the outage are seeking reimbursement, though Telstra has yet to announce a formal compensation plan.